Privacy policy

Last updated: July 13, 2026

Archive H operates archivehstudio.com and related online services.

This Privacy Policy explains how we collect, use, disclose, retain, transfer, and protect personal information when you visit our website, place an order, create an account, contact us, subscribe to marketing, submit a review, or otherwise interact with Archive H.

This policy applies to customers in the United States, Canada, Australia, New Zealand, Germany, Ireland, the Netherlands, Sweden, the United Kingdom, Japan, South Korea, Singapore, Malaysia, Thailand, the United Arab Emirates, and any additional markets we may serve.

For purposes of applicable privacy and data protection laws, Archive H is the business or controller responsible for the personal information described in this policy.

Personal Information We Collect

Depending on how you interact with Archive H, we may collect the following categories of personal information.

Contact and Account Information

This may include:

  • Name;
  • Email address;
  • Telephone number;
  • Billing and shipping addresses;
  • Account login information; and
  • Communication preferences.

Order and Transaction Information

This may include:

  • Products viewed, added to a cart, purchased, returned, or exchanged;
  • Order numbers and transaction history;
  • Shipping and fulfillment information;
  • Discount and promotional information;
  • Customer service records; and
  • Return, exchange, and refund records.

Payment Information

Payments are processed by secure third-party payment providers. Archive H does not directly store complete payment card numbers.

We may receive limited payment-related information such as payment status, payment method, billing details, transaction identifiers, and fraud-screening results.

Device and Website Usage Information

We and our service providers may automatically collect:

  • IP address;
  • Browser and device type;
  • Operating system;
  • Device identifiers;
  • General location derived from an IP address;
  • Referring and exit pages;
  • Pages and products viewed;
  • Search, cart, and checkout activity;
  • Date, time, and duration of visits;
  • Advertising interactions; and
  • Cookie, pixel, analytics, and similar technology data.

Communications and Customer Content

We may collect information contained in:

  • Emails, chat messages, and customer support requests;
  • Product reviews and ratings;
  • Survey responses;
  • Return, exchange, or warranty claims;
  • Photographs or documents submitted in connection with an order; and
  • Social media messages or interactions sent directly to Archive H.

Please do not send sensitive personal information unless it is reasonably necessary to resolve a request.

How We Collect Personal Information

We may collect personal information:

  • Directly from you;
  • Automatically through our website;
  • From ecommerce infrastructure and website service providers;
  • From payment, fraud-prevention, shipping, fulfillment, tracking, and returns providers;
  • From analytics, advertising, and marketing providers;
  • From customer support, chat, review, and feedback providers;
  • From social media platforms; and
  • From other sources where permitted by law.

How We Use Personal Information

We may use personal information to:

  • Process, confirm, fulfill, ship, return, exchange, and refund orders;
  • Create and manage customer accounts;
  • Provide customer service;
  • Communicate about orders, deliveries, returns, and policy changes;
  • Process payments and prevent fraudulent transactions;
  • Maintain the security and functionality of our website;
  • Personalize and improve our website, products, and customer experience;
  • Measure website performance and customer engagement;
  • Conduct analytics, forecasting, and business planning;
  • Display and measure advertising;
  • Provide personalized or retargeted advertising where permitted;
  • Send marketing communications with the required consent;
  • Collect and display product reviews;
  • Comply with tax, accounting, consumer protection, regulatory, and recordkeeping obligations;
  • Establish, exercise, or defend legal claims; and
  • Protect the rights, property, safety, and integrity of Archive H, our customers, and others.

Legal Bases for Processing

Where applicable law requires a legal basis, we process personal information based on one or more of the following:

  • Contract: when processing is necessary to complete a purchase, fulfill an order, process a return, or provide requested support;
  • Consent: for certain marketing, advertising, analytics, and non-essential cookie activities;
  • Legitimate interests: to operate and improve our business, secure our services, prevent fraud, understand customer activity, and provide relevant communications, provided those interests are not overridden by your rights;
  • Legal obligations: to comply with tax, accounting, consumer protection, regulatory, and law-enforcement requirements; and
  • Legal claims: when necessary to establish, exercise, or defend legal rights.

You may withdraw consent at any time. Withdrawal does not affect processing that occurred before consent was withdrawn.

Cookies and Similar Technologies

We use cookies, pixels, tags, local storage, and similar technologies for:

  • Website operation and security;
  • Shopping cart and checkout functions;
  • Remembering customer preferences;
  • Analytics and performance measurement;
  • Customer support and chat;
  • Marketing attribution;
  • Advertising; and
  • Personalized or retargeted advertising.

Where required by law, non-essential cookies and advertising technologies will not be activated until you provide consent.

You can manage available choices through our cookie banner or the Cookie Preferences link on our website, where available. You may also be able to block or delete cookies through your browser settings, although some website functions may not operate properly.

Withdrawing cookie consent does not necessarily delete information that a third party collected before withdrawal. You may need to use the privacy controls offered by the relevant third party.

Advertising and Sale or Sharing of Personal Information

Archive H does not sell personal information for money.

However, advertising, analytics, and marketing technologies may disclose identifiers, device information, and internet or website activity to advertising and analytics partners.

Under some United States state privacy laws, these activities may be considered a “sale,” “sharing,” or use for targeted advertising even when no money is exchanged.

Where applicable law provides an opt-out right, you may exercise it by:

  • Using the Your Privacy Choices or Do Not Sell or Share My Personal Information link in our website footer, where available;
  • Adjusting your cookie preferences;
  • Enabling a legally recognized Global Privacy Control signal in your browser; or
  • Emailing info@archivehstudio.com.

Where required by law, we will treat a recognized Global Privacy Control signal as an opt-out request for the browser or device sending the signal.

We do not knowingly sell or share the personal information of individuals under 16.

Marketing Communications

If you subscribe to marketing or otherwise provide valid consent, we may send product announcements, offers, and promotional messages.

You may unsubscribe at any time by:

Even after you unsubscribe from marketing, we may continue to send non-promotional communications about orders, returns, account security, customer service, or legal notices.

How We Disclose Personal Information

We may disclose personal information to:

  • Ecommerce infrastructure and website service providers;
  • Payment processors and financial institutions;
  • Shipping, logistics, fulfillment, tracking, and returns providers;
  • Fraud-prevention and security providers;
  • Customer support and chat providers;
  • Email and messaging providers;
  • Analytics, advertising, and social media platforms;
  • Product review and customer-feedback providers;
  • Website development, hosting, and application providers;
  • Professional advisers such as lawyers, accountants, insurers, and auditors;
  • Government, regulatory, judicial, or law-enforcement authorities where required or permitted by law; and
  • A purchaser, successor, or adviser in connection with a merger, financing, reorganization, sale of assets, or similar business transaction.

We may also disclose information when reasonably necessary to investigate fraud, enforce our policies, protect legal rights, or prevent harm.

Service providers may process information for contracted or legally permitted purposes, subject to the agreements and laws applicable to them.

International Data Transfers

Archive H serves customers in multiple countries. Personal information may therefore be processed in the United States and other countries where Archive H or our service providers operate.

These countries may have privacy laws different from the laws in your country. Where required, we use legally recognized safeguards such as:

  • Adequacy decisions;
  • Standard contractual clauses;
  • Contractual, technical, and organizational safeguards;
  • Legally valid consent; or
  • Other transfer mechanisms permitted by applicable law.

Personal information may also be subject to lawful requests from courts, regulators, or government authorities in the country where it is processed.

You may contact us for additional information about applicable transfer safeguards.

Data Retention

We retain personal information only for as long as reasonably necessary to:

  • Complete transactions;
  • Provide customer support;
  • Maintain transaction, accounting, and tax records;
  • Prevent fraud and abuse;
  • Resolve disputes;
  • Enforce agreements; and
  • Meet legal and regulatory obligations.

Retention periods vary depending on the information, the reason it was collected, and applicable legal requirements.

When personal information is no longer required, we will delete, anonymize, or securely dispose of it, subject to legal and technical limitations.

Your Privacy Rights

Depending on your location, you may have the right to:

  • Know whether we process your personal information;
  • Request access to or a copy of your information;
  • Correct inaccurate or incomplete information;
  • Request deletion of personal information;
  • Restrict or object to certain processing;
  • Withdraw consent;
  • Receive certain information in a portable format;
  • Opt out of targeted advertising, sale, or sharing;
  • Limit certain uses of sensitive personal information;
  • Appeal a denied privacy request where applicable; and
  • Exercise privacy rights without unlawful discrimination.

These rights may be subject to legal exceptions. For example, we may retain information necessary to complete transactions, comply with law, prevent fraud, or establish or defend legal claims.

Regional Privacy Information

United States

Residents of certain U.S. states may have rights to access, correct, delete, or obtain a copy of personal information and to opt out of targeted advertising, sale, sharing, or certain profiling.

Where required, you may submit a request through an authorized agent. We may request information necessary to verify your identity or the agent’s authority.

We will not unlawfully discriminate against you for exercising a privacy right.

Canada

Subject to applicable federal or provincial law, Canadian residents may request access to and correction of personal information, withdraw consent, challenge our compliance, and submit a complaint to the applicable privacy regulator.

Withdrawal of consent does not apply where continued processing is required or permitted by law.

European Economic Area

This section currently applies to customers in Germany, Ireland, the Netherlands, and Sweden, as well as customers in any additional EEA markets we may serve.

You may have rights of access, correction, deletion, restriction, objection, portability, and withdrawal of consent.

You may object at any time to the use of personal information for direct marketing.

You may also submit a complaint to the data protection authority in the country where you live, work, or believe a violation occurred.

United Kingdom

UK residents may have rights of access, correction, deletion, restriction, objection, portability, withdrawal of consent, and rights concerning certain automated decisions.

You may submit a complaint to the UK Information Commissioner’s Office.

Australia and New Zealand

Residents of Australia and New Zealand may request access to and correction of personal information and may submit a complaint about how their information has been handled.

New Zealand residents may request that a statement of correction be attached to information if a requested correction is not made, where provided by law.

Japan and South Korea

Subject to applicable law, residents of Japan and South Korea may request:

  • Disclosure or access;
  • Correction or updating;
  • Deletion;
  • Suspension or cessation of certain processing;
  • Withdrawal of consent; and
  • Information concerning certain international transfers.

You may also submit a complaint to the applicable national privacy authority.

Singapore, Malaysia, and Thailand

Subject to applicable law, residents of Singapore, Malaysia, and Thailand may have rights to:

  • Be informed about processing purposes;
  • Request access or correction;
  • Withdraw consent;
  • Object to or prevent certain direct marketing;
  • Request deletion or restriction in certain circumstances; and
  • Submit a complaint to the applicable privacy authority.

Withdrawal of consent may affect our ability to provide services that require the relevant information.

United Arab Emirates

Subject to applicable UAE law, residents may have rights to:

  • Access information about processing;
  • Correct inaccurate information;
  • Request deletion in applicable circumstances;
  • Restrict or object to certain processing;
  • Withdraw consent; and
  • Receive information concerning international transfers.

You may also submit a complaint to the applicable UAE data protection authority.

How to Submit a Privacy Request

To exercise a privacy right, email:

info@archivehstudio.com

Please include:

  • Your name;
  • The email address associated with your account or order;
  • Your country and state or province of residence; and
  • A description of your request.

We may need to verify your identity before completing the request. Information collected for verification will be used only for verification and related security purposes.

We will respond within the period required by applicable law.

If we deny a request, we will provide an explanation and any available appeal or complaint instructions where required.

Automated Processing

We may use automated systems to detect fraud, protect transactions, personalize content, or support advertising.

We do not intend to make decisions based solely on automated processing that produce legal or similarly significant effects unless permitted by law and accompanied by any required notice and safeguards.

Data Security

We use reasonable administrative, technical, and organizational measures designed to protect personal information.

However, no method of transmission or storage is completely secure. We cannot guarantee absolute security.

Customers are responsible for protecting their account credentials and notifying us if they suspect unauthorized access.

Children’s Privacy

Our website is intended for a general audience and is not directed to children.

We do not knowingly collect personal information from children under 13 or under a higher minimum age where applicable law requires parental consent.

If we learn that personal information was collected from a child without legally valid authorization, we will take reasonable steps to delete it.

Parents or guardians may contact info@archivehstudio.com.

Third-Party Websites

Our website may contain links to websites and services operated by third parties.

Their privacy practices are governed by their own policies. Archive H is not responsible for the content, security, or privacy practices of independent third-party services.

Changes to This Policy

We may update this Privacy Policy to reflect changes in our practices, technology, services, available markets, or legal obligations.

The revised policy will be posted on this page with an updated “Last updated” date. Where required by law, we will provide additional notice or request consent.

Contact Us

For privacy questions, requests, or complaints, contact:

Archive H
Legal business name: JNC Global
Website: archivehstudio.com
Email: info@archivehstudio.com